I’m a stickler for detail and I have an impeccable work ethic.
I also take issue when jobs aren’t performed to the best of one’s
ability. Times are hard so I don’t
understand individuals who purposely jeopardize their bread and butter by
scheming and finagling to not work at all.
It especially infuriates me when I know those individuals have other
mouths to feed.
This week I’ve encountered one heifer after another who made
our collective experiences more difficult than they needed to be because they
invested more energy in trying to figure out how not to do their job instead of
just trying to do it and do it well.
The young girl at Jiffy Lube galled me first. It should have been a simple car
inspection. New software had compromised
their computer system. She had excuse
after excuse why she couldn’t do what should have been relatively easy to
do. One phone call to their sister store
directly across the street resolved the dilemma and she took issue with my having
to do what she should have done herself.
When she had the audacity to chastise me for going over her head it took
every ounce of effort I had not to pull her head off her shoulders. Instead I had a brief conversation with the
franchise owner about the quality of his customer service.
The young girl at the insurance company pissed me off
next. Renewing my policy was a
no-brainer. Nothing changed and all I
had to do was write a check. When
reviewing my paperwork I discovered additional coverage added to my policy
without my knowledge or consent. When
questioning another agent for an explanation I learned that they earn
commission on the sale of that extra coverage.
If I weren’t such a stickler for detail it probably would have gone
unnoticed. I can’t help but question how
many other customers have been likewise swindled. I plan to ask the state insurance commission
when I call to file a complaint.
I worked with a woman once who was notorious for her
deceptive business practices. The “easiest
job in the world” proved to be more than she could handle because she never did
her job. I haven’t met anyone since who
would blatantly lie and manipulate data to the degree that this woman
would. Her antics went from pretending
to place calls that were never dialed to falsifying entries in the computer
system. She spent more time sneaking out
of the building than she did at her desk.
On the surface it looked as if she were outperforming the whole
department. The details showed something
wholeheartedly different. Those that
she befriended were expected to cover for her if management discovered anything
amiss and I was appalled at the individuals that did. To her demise, she left a paper trail that
was miles long, proving that she wasn’t quite as smart as she thought she
was. And management wasn’t as dumb as
she believed.
For me, it’s not rocket science. It’s about a job being done
well instead of a job being done half-assed or just not done at all. It’s about doing what you are hired for and performing
the duties required of you. Integrity in
the work place speaks to an individual’s character. I will not compromise my integrity for
anyone. It amazes me that so many young
people, and women in particular, would so readily compromise themselves.
We don’t always sign on to do jobs that we are passionate
about. Sometimes, hard times dictate the
when and where of our employment. But when
there are so many standing ready, willing, and wanting work, you’d think those fortunate
to be employed would simply do, to the best of their ability, what they signed
on to do. And if not, then I don't feel bad if they find themselves on the back end of an unemployment line.
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